Suncom, “we don’t get it”
Got a postcard in the mail today from Suncom. It was for a free gift they had given me of 2 months free detailed billing, that would revert to a pay thing after the two months. I would have to call and cancel, this FREE gift. So I call and wait nearly 10 mins. on hold to cancel this crap. I let the guy have “what for” and registered a complaint. He said he would forward it along with the quite a few other complaints he had received.
Any other Suncom users get this? Let them have it when you call to complain.
Try this again and bye bye Suncom.
This entry was written by
Matthew, posted on
July 17, 2003 at 10:09 pm, filed under Uncategorized and tagged
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One Comment
Yeah, I got that same bloody postcard. It really put me over the edge. I feel for the person I spoke to and told them to let their boss know that I won’t stand for this type of crap. First they try that Platinum Upgrade or whatever it’s called. I call it spamming my phone. And now this.
I wonder how much they are willing to irritate their customers in order to make a buck?! Keep it up and they won’t have as many as they did before!